Terms and Conditions

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1. Jane Walks Dogs (JWDs) will carry out all services in an attentive, reliable and caring manner using all reasonable skill and care

 

2. The client agrees that at the time of securing the services of JWDs their dog is in good health and is up to date with all vaccinations, flea, tick and worming treatments and will continue to be so for the duration of their agreement. 

 

3. The client agrees that at the time of securing the services of JWDs their dog has not harmed or shown aggression towards other dogs or persons.

 

4. All dogs are subject to an initial assessment prior to services commencing. JWDs reserves the right to refuse services to any dog deemed to be dangerous or unsafe.

 

5. The client agrees to notify JWDs of any changes in behaviour that their dog exhibits.

 

6. JWDs will only walk dogs off lead once an ‘Off Lead’ consent form has been signed and will remain at the discretion of JWDs.

 

7. The client agrees that JWDs is not responsible for any lost, stolen or damaged pet equipment.  JWDs will use best endeavours to ensure items are treated respectfully.

 

8. The client authorises JWDs to seek veterinary advice and/or treatment as they deem necessary.  Where possible this will be carried out by the clients preferred vet but this cannot be guaranteed (for example in an emergency situation). The client accepts that JWDs may, at their discretion, use any registered vet

 

9. The client is responsible for the full cost of veterinary treatment that their dog receives while under the care of JWDs. The client agrees to pay all such costs on collection of their dog.

 

10. The client agrees to pay all invoices within 5 working days of receipt. Failure to do so will result in services being suspended

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11. JWDs will endeavour to provide agreed services regardless of weather conditions, however, should conditions pose a serious risk to the health or wellbeing of the individual or the clients dog(s) JWDs reserves the right to cancel services and resume when weather conditions improve.

 

12. The client agrees to give 24 hours notice of the cancellation of a session, session cancelled with less than 24 hours notice will be charged at the full rate

 

13. The client agrees to give 2 weeks notice of their wish to terminate their agreement with JWDs

 

14. JWDs will ensure the security of clients keys and follow all GDPR regulations regarding personal information

 

15. Unless negligence can be proven the client agrees that JWDs will be safeguarded in full against any liability arising from loss or damage to the property or its contents in present and future circumstances. 

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Clients must read and sign the terms and conditions prior to services commencing